Concierges are the season’s magical elves committed to making every customer’s dream a reality and this season was no exception. From collecting enough pine cones for a client to write a marriage proposal in the snow to making custom gift baskets for a someone described as, “strongly self identifies as a Jewish, Chilean Vegan”. We are the ones convincing the salesperson at a discount retailer to hide the designer handbags when they arrive and call us immediately as a matter of national importance. We include notes in our contacts with the names of our clients’ relatives and what we bought for Aunt Edna last Christmas. Please don’t get offended when we remind you of your spouse’s birthday or email you a simple, make ahead recipe for your neighborhood potluck. We just might keep you out of the “dog house” or save you a couple of frantic hours in the kitchen!
We are the ones who drive across town for a friend who is under the weather, because we know that nothing has more healing power than receiving your favorite soup and a thoughtful note. Of course, we always include a small box of chocolate …. for medicinal purposes.
We are driven to make the magic happen. I use the word “driven” because it is a calling. It is something deep within a true concierge. There is a delight that we feel when we make even the smallest dream come true.
So, hug your concierge. This time of year, they are easy to spot. They are exhausted but have that satisfied look of a job well done plastered across their merry little face!
We look forward to making your life better in 2019!